Frequently Asked Questions
Each of our creations is one of a kind - singular and unrepeatable. Every piece carries the energy of the materials that inspire us in motion. The path it takes is never linear. We begin with an idea and end with an explosion of imagination. For this reason, we are not accepting individual custom orders at this stage.
The primary materials Hubavitsa uses to create her extraordinary pieces are natural - wool, cotton, linen, and more. For added volume and finish, we incorporate tulle, viscose fabrics, and occasionally materials with a touch of polyester.
Hubavitsa’s creations with hand-painted decorative elements have durable colors and can be washed by hand or in a washing machine at 30°C.
We do not recommend using bleach.
Before taking your piece to dry cleaning, please consult the professional there.
Hubavitsa’s creations are unique - each one exists only once. For this reason, we cannot restock or produce additional quantities once an item is sold out. Every week we add new beauties, sometimes with similar elements, but we never repeat a design.
Hubavitsa accepts the following payment methods:
Online payment via Stripe.
All online transactions are processed through the Stripe system (all types of debit and credit cards are accepted). The payment process is carried out with secure payment processing with industry-standard encryption, guaranteed by the Stripe service, and is subject to strict privacy policies for transaction details. We do not store any of your card details in our system. You can read more about the protocols used by Stripe here: https://docs.stripe.com/security
Hubavitsa works with the courier services Econt, Speedy, and Box Now. Delivery of all creations — to an address, office, or locker - s free of charge. You can read more about our delivery terms here: https://www.hubavitsa.eu/доставка.
Orders can be placed exclusively online. However, you can reach Hubavitsa here >>> denislava@hubavitsa.com, and she will guide you through every step - from placing your order to questions about fabrics, sizing, delivery, payment, and anything else you may wish to know.